AUTOMOTIVE

WhatsApp Solutions for Automotive

Use innovative solutions to streamline processes and enable sales and service teams to handle queries professionally and engage with customers personally.

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ENHANCE COMMUNICTION

Give your customers more choice and control by offering your customers their preferred method of communication, processes will run smoother and your level of service will be enhanced.
Provide a personal service that mimics personal life by conversing with customers using their choice of communication, the conversation becomes effortless and the foundations for developing a good relationship are already in place.
Ensure compliance with an increasing preference for texting and messaging via WhatsApp by ensuring consent is captured, conversations are recorded and CRM systems are instantly updated.

Attract customers and stand out from your competitors Businesses that are easy to connect and engage with will inevitably attract more customers.

Receive faster responses when contacted via a familiar method of communication, people are much more likely to respond quickly, avoiding wasted time repeatedly chasing or playing telephone tag.

Securely share documents when you hit those critical milestones in the sales or service process, you can avoid unnecessary delays through securely sharing documents via WhatsApp.

LEAD2WHATSAPP

Automate Your Lead Opportunities And Save Time

Convert Autotrader, CarGurus and other third party website lead opportunities to instant WhatsApp conversations.
Pre-qualify leads and automate conversations within WhatsApp and prompt customers to define their query and provide initial information in order to pre-qualify leads and assign them accordingly.
Use automated chatbots to interact with customers via a website chat interface and efficiently handle queries that don’t require human interaction.

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VOICE2WHATSAPP

No More Missed Phone Callers And Annoying Telephone Tags

Unanswered phone calls can automatically be turned into WhatsApp chats in order to seamlessly begin the customer journey, rather than lose them completely.
Use automation bots to keep qualified leads engaged until you are available to communicate with your leads.
Prevent losing potential leads by giving instant responses and grow strong relationships.

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"I’m finding virtual mobile absolutely brilliant. It makes such a difference not having to constantly switch between a personal phone and a work phone. I now just carry around one handset and easily switch to the business number when I need to."

WHATSAPP MARKETING

Promote Your New Vehicle Listings To New And Old Clients With WhatsApp Marketing

Broadcast updates on your vehicle listings to 100s of contacts in one click and target the right audience.
Market new property to clients in WhatsApp instantly using WhatsApp CRM.
Take advantage of the 7x greater read & open rates in comparison to standard emails and boost sales opportunities.

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TEAM COLLABORATION

Keep Track Of All Your Conversations In One Place

Promote collaborative working with shared inboxes which allows teams to work better together, quickly handling queries and assigning responsibilities.
Manage incoming traffic more effectively by implementomg a shared WhatsApp inbox for greater team visibility to enable smart collaboration and a better service provision.
Efficiently manage social media channels Receive, review and respond more effectively to comments on Twitter and Facebook through a single platform with shared visibility.
Gain visibility of company communications by utliising tools to monitor communications and view reports & analytics to review individual/team performance.

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77%

Expect higher digital customer service today then 12 months ago

56%

Would choose a business using WhatsApp Business over a competitor whodoesn’t

57%

Stopped doing business with a brand due to apoor digital experience

LEAD GENERATION

Direct all your marketing channels with WhatsApp Integration

Encourage more connections and allow customers to easily submit quick enquiries and initiate messaging chats via websites or QR codes.
Direct leads from social media and targeted paid advertisements to the intended sales representative.
Capitalize on high-interest prospects from 3rd party marketplace with integrated WhatsApp functionality.
Support your teams with Virtual Mobiles which conveniently enables employees to use a business number from their own handset whilst keeping business and pleasure separate.

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Our Clients Are Currently Benefitting From:

WhatsApp Business API

Communicating with customers using the world’s most popular messaging app.

Team Inbox For WhatsApp

Using one WhatsApp number and unlimited team members who access a shared inbox to collectively manage conversations.

Social Media Messaging

Using Omni channel messaging to manage multiple channel threads in a single application.

We highly recommend getting in touch with us for an open, honest (and easy to understand!) conversation. We’ll get to know your business then explain the options available to successfully tackle the challenges you’re facing. There’s no obligation to take your journey further (although we think you’ll definitely want to!)

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WhatsApp Solutions for Automotive