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WHATSAPP SOLUTIONS

Platform Features

Our solutions are designed to integrate into existing systems and processes whilst supporting more streamlined communications and promoting greater engagement.

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Shared WhatsApp Inbox

With one WhatsApp number and unlimited team members, users are able to access a shared inbox to seamlessly manage and monitor WhatsApp conversations ensuring messages are never missed.

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Voice 2 WhatsApp

Unanswered phone calls can automatically be turned into WhatsApp chats in order to capture the customer and begin their journey, rather than lose them completely. You can also send an automated ‘away’ message to WhatsApp users when your business is closed.

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Virtual Assistant Bot

Through an easy-to-use chatbot builder, you can automate conversations within WhatsApp, prompting customers to define their query and provide initial information. Queries and leads are appropriately pre-qualified and can be automatically directed to the relevant team member.

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Lead 2 WhatsApp

Automate lead responses in WhatsApp from third party website email leads and contact us forms. Our data shows that engagements rates of up to 80% can be achieved with an average response time of 59 seconds by using this feature.

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GDPR Compliant

With an increasing preference  for messaging via WhatsApp, businesses need to adapt and permit mobile messaging.  A compliant mobile messaging service can protect against risks by ensuring consent is captured, conversations are recorded and CRM systems are instantly updated.

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Click 2 WhatsApp

Our chrome extension allows you to WhatsApp message directly from any web based CRM with the added ability to view your inbox and contacts without opening our app. Simply download and look for the WhatsApp icons!

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Web 2 WhatsApp

Enable clients to start conversations with your business by having a widget on your website. Stats show you are nearly twice as likely to engage a lead by having WhatsApp available as a communication channel.

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