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WhatsApp Solutions For The Retail Industry

Attract new business by adopting an innovative strategy that enables customers to engage with your business easily and effortlessly on their preferred platform and at a time convenient to them.

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We make messaging work for your business

Customers can be reached  anywhere

Let people connect with your company by meeting them where they currently are: WhatsApp.

Conversations are a great way to connect

Drive marketing, sales, and support outcomes through two-way dialogues that engage customers throughout their journey.

Make memorable experiences

Use the API to create engaging conversational flows that include interactive CTAs, dynamic product listings, rich media, and more.

"To be able to retarget our customers with special offers using the broadcast marketing feature has certainly changed the way we do business."

Build a friction-free buyer journey

  • Make it easier for your customers & prospects to contact you compared to your competitors
  • The landline number stored in the customers phone for your trade team will appear in their WhatsApp contacts
  • Turn an unanswered or waiting landline call into a WhatsApp chat

Reduce support expenses while increasing efficiency

  • Reduce the volume of incoming support requests, implement automated conversational flows
  • Implement smart routing from conversations only when trade team member is needed
  • Integrate with popular back-end systems like CRM and marketing automation platforms
77%

Expect higher digital customer service today than 12 months ago

56%

Would  choose a business using WhatsApp Business over a competitor who doesn’t

57%

Stopped doing business with a brand due to a poor digital experience

Create your own one-of-a-kind experiences

  • Deliver interactive conversational experiences that engage and delight

Make promotions feel more personal

  • Drive upsell and cross-sell opportunities
  • Maximise the ROI of your marketing spend with hyper relevant promotions

Take the next step

Book a Call