Shared WhatsApp Inbox
Our solutions are designed to integrate into existing systems and processes whilst supporting more streamlined communications and promoting greater engagement.
With one WhatsApp number and unlimited team members, users are able to access a shared inbox to seamlessly manage and monitor WhatsApp conversations ensuring messages are never missed.
Unanswered phone calls can automatically be turned into WhatsApp chats in order to capture the customer and begin their journey, rather than lose them completely. You can also send an automated ‘away’ message to WhatsApp users when your business is closed.
Through an easy-to-use chatbot builder, you can automate conversations within WhatsApp, prompting customers to define their query and provide initial information. Queries and leads are appropriately pre-qualified and can be automatically directed to the relevant team member.
Automate lead responses in WhatsApp from third party website email leads and contact us forms. Our data shows that engagements rates of up to 80% can be achieved by responding instantly in WhatsApp therefore streamlining your sales funnel.
Need a GDPR-compliant way to record staff’s WhatsApp messages for FCA, MiFID II or other regulatory requirements, or simply for enforcing best practice among employees? We can help you ensure your business is not only compliant, but get insights into performance & analytics.
With an increasing preference for messaging via WhatsApp, businesses need to adapt and permit mobile messaging. A compliant mobile messaging service can protect against risks by ensuring consent is captured, conversations are recorded and CRM systems are instantly updated.
We highly recommend getting in touch with us for an open, honest and easy to understand conversation. We’ll get to know your business then explain the options available to successfully tackle the challenges you’re facing. There’s no obligation to take your journey further although we think you’ll definitely want to!