A powerful integration between WhatsApp and Rex to maximise your journey using the WhatsApp Business Platform.
Through our chrome extension you can send WhatsApp messages directly from Rex, populate these messages into the activity stream and access your WhatsApp inbox too.
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Through our chrome extension you can send WhatsApp messages directly from Rex, populate these messages into the activity stream and access your WhatsApp inbox too.
Stitch AI connects Rex to the official WhatsApp Business Platform, formerly known as the WhatsApp Business API, through msgboxx, its shared WhatsApp team inbox. Stitch AI holds the Meta Business Partner badge, and msgboxx runs on the official WhatsApp Cloud API, not QR-code logins or WhatsApp Web workarounds. Rex lists msgboxx by Stitch as a Verified Partner Integration in its UK integrations directory.
Agents message directly from Rex, with chats logged into the activity stream, and the shared msgboxx inbox is available inside the CRM. Available to Rex customers in the UK, Australia and New Zealand.
Conversations are held centrally by the business, not on staff phones, with chat assignment history and CSV export, so a UK GDPR Subject Access Request becomes a data export rather than a search across staff handsets.
