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WHATSAPP INTEGRATION

Salesforce WhatsApp Integration

A powerful integration between WhatsApp and Salesforce to maximise your journey using the WhatsApp Business Platform.

Through our chrome extension you can send WhatsApp messages directly from Salesforce, populate these messages into the activity stream and access your WhatsApp inbox too.

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Salesforce

Through our chrome extension you can send WhatsApp messages directly from Salesforce, populate these messages into the activity stream and access your WhatsApp inbox too.

Salesforce WhatsApp integration on the official WhatsApp Business API

Stitch AI connects Salesforce to the official WhatsApp Business Platform, formerly known as the WhatsApp Business API, through msgboxx, its shared WhatsApp team inbox. Stitch AI holds the Meta Business Partner badge, and msgboxx runs on the official WhatsApp Cloud API, not QR-code logins or WhatsApp Web workarounds.

What the Salesforce WhatsApp integration does

Send WhatsApp messages directly from Salesforce through the Stitch AI Chrome extension, populate the activity stream and access the shared msgboxx inbox without leaving the CRM.

Is the Salesforce WhatsApp integration GDPR compliant?

Conversations are held centrally by the business, not on staff phones, with chat assignment history and CSV export, so a UK GDPR Subject Access Request becomes a data export rather than a search across staff handsets.

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