Street WhatsApp integration on the official WhatsApp Business API
Stitch AI connects Street to the official WhatsApp Business Platform, formerly known as the WhatsApp Business API, through msgboxx, its shared WhatsApp team inbox. Stitch AI holds the Meta Business Partner badge, and msgboxx runs on the official WhatsApp Cloud API, not QR-code logins or WhatsApp Web workarounds. Stitch AI is listed in Street's own integrations directory under Communication.
What the Street WhatsApp integration does
A shared WhatsApp inbox appears inside Street through the Chrome extension, so agents reply without leaving the CRM. Conversations can start from portal leads, website chats and missed calls, with automation and AI assistants that pre-qualify enquiries.
How to connect Street to WhatsApp
Generate an API key in your Street.co.uk settings and share it with Stitch AI, and our team completes the connection.
Is the Street WhatsApp integration GDPR compliant?
Conversations are held centrally by the business, not on staff phones, with chat assignment history and CSV export, so a UK GDPR Subject Access Request becomes a data export rather than a search across staff handsets.